In a statement by Samsung, the company stated that “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. For the benefit of consumers’ safety, we stopped sales of the Galaxy Note7 and have consequently decided to stop production."
Samsung remains committed to working diligently with the appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with any of the original Galaxy Note7 or replacement Galaxy Note7 devices are recommended to be turned off and stop using the device and make medicines available in our Samsung authorized service centers.
Although the Galaxy Note7 has not been released in Nigeria, the current Galaxy Note7 users, despite the original place of purchase are kindly advised to visit the nearest Samsung Authorized Service Centre for immediate assistance.
Customers are encouraged to return their Galaxy Note7 for Samsung authorized service centers and be guided by the available options. Those who have already returned their Galaxy Note7 will also be contacted by Samsung for their opportunities. "We sincerely apologize for any inconvenience this may cause customers and partners who are trusted and waited Galaxy Note7" said Emmanouil Revmatas, CEO and business leader, data and mobile technology, Samsung Electronics West Africa.
For further enquiries, customers are kindly advised to contact the Samsung Call Centre [Toll-free 0800-7267864 (0800-SAMSUNG)]
No comments:
Post a Comment
We love to hear from you!
Sign in to comment "anonymously" without entering verification text.
Want to be notified when I reply your comment? Tick the "Notify Me" box.
If your comment is unrelated to this post, please drop it at my Facebook page here
THANKS.